Page 1 of 1

Sorry for the downtime

Posted: Tue Mar 12, 2013 6:04 pm
by Katrina
I'm looking into different hosting options to ensure it doesn't happen again. I'm very sorry for the downtime!

Re: Sorry for the downtime

Posted: Wed Mar 13, 2013 12:11 am
by kenn
I was already missing you guys/girls!

Re: Sorry for the downtime

Posted: Wed Mar 13, 2013 9:09 am
by ttreptile1
No problem. Being an IT Manager myself I know all to well these things happen. let me know if you need any help finding a better host.

Re: Sorry for the downtime

Posted: Wed Mar 13, 2013 10:34 am
by Spindown
Its ok, I was just terrified the forum had lost all its data and/or had disappeared for good! SO SO happy to see it up and running normally!!! (This recently happened to a different forum I was on :(

Re: Sorry for the downtime

Posted: Wed Mar 13, 2013 1:05 pm
by Katrina
No - the forum is backed up so no content will be lost. The issue was with the hosting company - they had some problems and then, of course, their 24/7 helpdesk was flooded with calls so it took a very long time to get through. I'm switching to a different hosting company and a slightly different hosting plan so I'm hoping this doesn't occur in future!

It should be switched over today and it won't be in a shared hosting environment so other sites usage won't slow down this site or cause it to go down.

ttreptile1 - thanks for the offer! I think I have it worked out but if I have issues I may end up asking you some questions. :)

Re: Sorry for the downtime

Posted: Sun Mar 17, 2013 3:59 pm
by IchliebeTiere
Every day I stop by and read the posts. I've learned a lot and was so happy when the site came back up!

Re: Sorry for the downtime

Posted: Sun Mar 24, 2013 6:03 am
by BruinsEv
You don't realize how often you visit this site until it's not available. I must have tried on 6 different occasions without even remembering.